Question 12
Use the flowchart for returning Jon Smith’s call. Read numbered blanks as missing steps and choose the best instruction. Labels: Start → Receive message: Call Jon Smith → Do I have his number? Yes → Check his number → Dial Jon Smith’s number. No → 1 → Locate “Smith” in the phone book → Is Jon’s number there? No → 2; Yes → Dial. After dial: Is it busy? Yes → 5 → retry; No → Is the phone answered? No → 5; Yes → Is Jon there? No → 3; Yes → 4. Both 3 and 4 lead to Hang the phone up → Stop. What is the best instruction at No. 5?
